Graham Anderson ^NEW!

 Kenect
 www.kenect.com

Graham Anderson is the Co-Founder and Chief Marketing Officer at Kenect. He started his career in television working for NBC Universal on projects and shows like the Late Night with Jimmy Fallon, Saturday Night Live, The Doctor Oz Show, The Today Show and the 2008 Beijing Summer Olympics. From there, he has co-founded and been the marketing leader multiple technology businesses focused on helping small businesses grow and generate more revenue. With Kenect, a reputation management and business texting platform created for dealerships, Graham helps hundreds of RV dealerships across the country to manage and generate thousands of online reviews.

 Brian Bosché

 The Millennial Solution
 www.millennialsolution.com

Brian Bosché is the CEO of The Millennial Solution and a former national journalist. He started his first successful company at the age of 26 with a laptop, a phone, and 50 dollars. Brian is an expert on purpose at work and a consultant who helps business leaders and companies (big and small) keep their top talent. He has personally consulted Fortune 500 companies, A-list celebrities, and designed strategies for leaders looking to remain on top in this competitive talent market. Brian's clients include some of America's top companies and he has helped them cut massive losses related to employee churn. 

 Gabrielle Bosché

 The Millennial Solution
 www.millennialsolution.com

Gabrielle is the leading expert in generational diversity and millennial engagement. She is regularly called on for her insight from print, radio and television outlets.  Gabrielle conducts high level research on millennial retention and brand loyalty and has led research efforts in partnership with organizations such as The Catholic University of America and Burk International. Gabrielle brings her vast experience working one-on-one with millennials to the stage. A millennial herself, Gabrielle specializes in demystifying the millennial generation and motivating them to do and be more. Gabrielle has been called a "Millennial Mediator", by bridging the generation gap and bringing her passion and personality to solving the challenge of a multi-generational workplace.

 Paige Bouma ^NEW!

 RVTrader
 www.rvtrader.com

Serving as Vice President for Trader Interactive's Recreational Brands, Paige brings nearly 15 years of experience in powersports and RV advertising media. With extensive experience in digital advertising, large-scale partnerships, customer service, and dealership consultation, Bouma has proven to be an exceptional leader within these industries. Her professional and personal passion for the RV industry, combined with her years of experience, has allowed her to consistently develop comprehensive digital advertising solutions that meet the needs of RV dealers of all sizes across the nation.

 Rob Cohen

 
   KPA
  www.kpaonline.com

 Rob Cohen currently serves as a consultant with KPA. He started with Auto Advisory Services (AAS) in 1994, served as President from 2006 to 2014, and Chairman from 2014 to 2018. Rob is a co-founder of Motor Vehicle Software Corporation (MVSC) and in 2007 they launched DMVdesk, the industry’s first comprehensive vehicle registration management system. In 2015, he sold his interest in MVSC to Accel-KKR. In 2018, Rob sold AAS to KPA Services, LLC. From 2011 to 2018 and worked with Arent Fox’s Automotive Industry Practice as Senior Automotive Counsel. Rob worked as a car salesman and did F&I during law school. His areas of expertise include, truth in lending, consumer vehicle leasing, vehicle sales and finance compliance, advertising compliance, and vehicle registration and titling requirements. 

 Meaghan Cooper ^NEW!

 Dealership Toolkit
 www.dealershiptoolkit.com

 Meaghan Cooper, VP of BDC Operations for Dealership Toolkit, has been running BDC departments for nearly 10 years. While getting her start as an Internet Director over an Auto Group, she has recently found her passion in the RV Industry. Meaghan has been serving the RV industry in a virtual BDC environment. She excels in this capacity to assist dealers in achieving their optimum potential for lead management results and phone sales techniques. Meaghan is dedicated to maximizing dealers' strategies to increase their conversion rates.

Rich DeLancey

Dealership Toolkit / Level 5
www.dealershiptoolkit.com
www.level5advertising.com

Rich DeLancey is the Co-Founder & CEO of The Dealership Toolkit, Consultant to Level 5 and technology developer and digital advertising specialist. Rich's mission is to develop new technology and strategies that will make the sales and service departments in RV, Marine and Powersports dealerships more efficient and profitable. As a founding member of Level 5, Rich has worked with over 300 dealerships in the United States and Canada, including 4 of the top 5 highest volume RV dealerships in the United States and 33 RV Business Top 50 award winners. DeLancey has over 25 years of sales experience across traditional and digital mediums. Rich has spoken for many renowned organizations such as NADA, Digital Dealer, NIADA, AutoCon, RVDA, MRAA, MDCE, National Association of Broadcasters and the Radio Advertising Bureau.

Tom Finwall ^NEW!

Brown & Brown Dealer Services
 www.bbinsservices.com

 Tom Finwall was born into the world of commercial insurance with his father owning and operating a successful commercial property & casualty agency in Central Florida for over 33 years before selling to Brown & Brown in 2001.  Tom is a graduate of the University of Florida (2002), and after graduating proceeded to achieve licenses and working experience in the NASD (Series 7) field, real estate, mortgage lending, life health & variable annuity and property & casualty insurance.  The later became is sole focus and he spend the last 16 years dedicated to the technical aspects of products, coverages & claims management processes in all 51 jurisdictions.  He has nine years working on the carrier side, and the last six on the agency retail side specializing on large, complex, hard to place accounts. His claims management programs, which directly influence experience mods and/or rates prove tangible and trackable results for his clients.  He has particularly advanced knowledge on loss sensitive programs, identifying coverage gaps in garage liability, and structuring cyber liability programs that suit the dealer’s specific needs. He proudly and exclusively hangs his hat with Brown & Brown’s Division of Dealer Services as a property & casualty RV & auto dealership risk specialist where he is dedicated to creatively customizing commercial insurance programs for his clients and providing educational industry training. 

 David Foco

 A World of Training
www.aworldoftraining.com

David T. Foco is a dynamic, competitive management professional with over 35 years of experience in the retail/commercial automotive and RV industry. David is an imaginative, innovative individual with proven management, sales, service, advertising, marketing, training and new business development skills. A history of significant profit, volume and customer satisfaction achievements, which illustrates the ability to combine cost control, revenue growth and process improvements through effective staff training and motivation has been David’s success. For many years, he has been dedicated to training others to succeed, and has helped hundreds of employees nationwide to become more successful themselves.  David became vice president for A World of Training in 2008. David works in dealerships helping dealers increase their business through effective communication, enhanced processes, effective hands on training, and an intense work ethic.  David has written articles for magazines such as RVPro and RV Executive Today.  He has been invited to speak at 20 group meetings as well as dealership sales and service meetings.  David’s energy and enthusiasm and light-hearted approach, is a trait that continues his relationship with everyone/dealership he meets.

 Scott Folkers ^NEW!

 Winnebago Industries

 www.winnebagoind.com

 Scott Folkers is the Senior Counsel at Winnebago Industries, Inc. Prior to joining Winnebago, Folkers was employed as in-house counsel for John Morrell & Co. in Sioux Falls, S.D. He had previously worked as an associate attorney for Woods, Fuller, Shultz & Smith PC in Sioux Falls. Folkers received his Bachelor of Business Administration degree from the University of Iowa and his Juris Doctorate degree from the University of South Dakota, College of Law, in Vermillion, S.D.

 Matt Gilroy ^NEW!

 The Omnia Group
 www.omniagroup.com

Matthew Gilroy is the Sales Consultant at The Omnia Group, an employee selection and management consulting firm. Matt helps businesses avoid bad hires, manage more effectively, and retain top talent by providing valuable behavioral guidance in a wide range of industries, including insurance, financial services, automotive, staffing, and healthcare. Before joining Omnia, Matt worked in transportation as a freight broker. Through his extensive experience in the high-pressure logistics industry, Matt brings diligence and strong planning skills to every client relationship. He has proven to be forward-thinking, adaptable and proficient at building successful professional partnerships.

 Randy Henrick

 Randy Henrick & Associates
 www.autodealercompliance.net

 Randy Henrick is an experienced auto dealer compliance and consumer credit attorney and consultant. He was the regulatory and compliance attorney for Dealertrack, Inc., for 12 years. Randy has over 30 years experience in consumer credit and compliance. Prior to Dealertrack, Randy worked for GE Capital, Citibank, MasterCard International, and Fleet Boston. Randy is currently the principal of Randy Henrick & Associates, LLC. He does dealer consulting to provide assistance with regulatory and compliance issues ranging from advertising and policy drafting and reviews to webinar-based training on sales, F&I, privacy, data security, and other regulatory and compliance topics. Randy's website is www.AutoDealerCompliance.net. Randy writes monthly articles in Subprime Auto Finance News covering an array of legal, regulatory and compliance best practices for vehicle dealers. He has spoken at four NADA conventions, three NIADA conventions, and three RVDA conventions. Randy has worked with NADA on training and publications as well. Randy wrote the NADA Management Series “A Dealer Guide to Federal Truth in Lending Requirements” (2018)

 Parker W. Holloway NEW!

 FEMA
 www.fema.gov

 Parker W. Holloway is a Program Analyst and COR with FEMA. Parker works in the FEMA Logistics Transportable Temporary Housing Unit (TTHU) Program. Parker’s primary responsibility is to act FEMA’s   subject matter expert on manufactured housing and to assist in managing the TTHU program. Parker has over 25 years of experience working in the manufactured housing and construction industry. 

 Karla Kramer ^NEW!

 Protective Asset Protection

 www.protectiveassetprotection.com

 Karla Kramer is a highly experienced National Trainer.  She has an entrepreneurial mindset which explains her self-motivated attitude and commitment to helping others learn and grow.  Early on in her career she saw the need for developing and coaching sales teams. Karla worked in a variety of industries for 20-plus years inspiring others to seek what is best in themselves.   Her experience includes national and international companies such as:  Breckinridge Inc GMAC Insurance, Furniture Brands Inc and Protective Asset Protection to mention a few. She has managed a team of 16 and developed over 300 customized eLearning lessons, 53 leadership videos and 50 training manuals centered around system point of sales, selling/customer service, product knowledge and leadership skills. Karla’s energy, enthusiasm and excellent listening skills allow her to connect with groups as they comfortably interact, learn, practice and explore.  These strengths help her to interface with all levels within the organizations. 

 Scott Krenek

 Krenek RV Center
 www.krenekrv.com

Scott Krenek has an extensive background in the RV rental business and a reputation as a leader in the field. An owner and operator for more than 35 years, he was instrumental in starting the industry’s first 20 Group focused exclusively on helping dealers improve their rental operations.  Krenek has also served as an instructor at the RV Dealers International Convention/Expo and the annual RV Rental School organized by MBA Insurance.

Sandra Lewandowski^NEW!

 
Bank of America
 www.bankofamerica.com

   Sandra Lewandowski serves as Senior Vice President, Enterprise Financial Solutions Specialist at Bank of America.  In her role, Sandra works with clients in the Global Commercial Banking segment including RV Dealerships to deliver comprehensive, integrated, benefit solutions and financial wellness programs to corporations, organizations, and their employees. Arenas of expertise include institutional retirement plans, health benefit solutions, and employee financial education programs. Sandra has extensive experience working with clients to deliver financial solutions.  She joined Bank of America in 2007 as a Business Banking Senior Relationship Manager in Orange County, where she managed a portfolio of commercial clients and prospects to bring end to end commercial banking solutions, including credit, deposit accounts, treasury services, and international banking.   She was also actively engaged in business integration efforts to bring Bank of America's tremendous breadth of capabilities to clients. Before joining Bank of America, Sandra spent 13 years with Wells Fargo, honing her skills in retail banking, wealth management, and commercial banking. Sandra is passionate about financial literacy and is active in school and sports groups.

 Chris Lowman

 The Lowman Law Firm
  www.lowmanlaw.com

Chris Lowman is a trial attorney focusing on commercial and business disputes.  He handles jury trials, bench trials, injunctions, arbitrations and appeals in state and federal courts throughout Texas.  Chris' client base is national in scope, and he is a recognized leader in the representation and protection of car, RV and boat manufacturers and dealers.

 Maxwell Materne ^NEW!

 Garage Composites
 www.garagecomposites.com

 
As a native New Orleanian, Max Materne has owned and operated his family motorcycle dealership since 2002. His entry to the powersports industry did not take the conventional passion driven start, but rather it originated from the desire to fill the void of an untapped motorcycle market. By starting a dealership with a business mindset and no preconceived notions he has created principals, process and procedures aimed at driving profit with a premium experience. Max joined the consulting powerhouse of Garage Composites in 2015 and has been running service management training academies for the powersports and marine industries ever since. 

Todd Moody ^NEW!

Brown & Brown Dealer Services

 www.bbinsservices.com

 Todd began his insurance career with Reed Brothers Insurance in 2004. That same year, he became a licensed Property and Causality agent and thus launched his career as a Commercial Lines Producer/Agent.  Beginning in 2014 to present, he is serving as Commercial Lines Team Leader and Mentor to field agents with Brown & Brown Dealer Services. Todd continues to work closely with dealerships of all types providing them with coverage to protect their investments and Vehicle Service products to increase their bottom line. He has customers in over 20 states with an average client retention of 12 + years. He began his career in business in 1984 after his studies at Western Kentucky University in Bowling Green, Kentucky. His first sales experience was a role with Force Wallace Ford.  He quickly rose to a top sales producer and was promoted to Gary Force Honda in 1985. In 1987 he took over as the Operations Manager of his family owned business, Moody Trucking, where he honed his management skills and broadened his knowledge of business both large and small. Todd is a multiyear Tangle B award recipient along with the Brown & Brown 2018 Client Retention award holder.

 Shawn Moran

 Brown & Brown Dealer Services
 www.bbinsservices.com

Shawn Moran started his career in 2002 as a Business Manager at an Automotive Dealership in Upstate NY. In 2003, Shawn went on to become a successful Finance Director for a large RV & Marine Dealership with multiple locations. In November of 2008, Shawn made the decision to open his own agency, F&I Consulting Unlimited, where he quickly became known for his work ethic and knowledge of the RV Industry. In July of 2013, Brown & Brown purchased Shawn’s agency, creating in a short time the largest RV Master General Agency in the country today.  Shawn covers the Nation providing personalized Finance training to all levels of Business Managers in the Recreation Industry.  He conducts numerous weekly training sessions consisting of both small and large groups.

 Kate Murphy, CEM NEW!

 FEMA
 www.fema.gov

 Kate Murphy is a Program Analyst and COR with FEMA. Kate works in the FEMA Logistics Transportable Temporary Housing Unit (TTHU) Program. Kate’s primary responsibility is writing the policy and   guidance documents for the TTHU program and instructing classes for field personnel. Kate is a certified emergency manager and has been with FEMA for more than 5 years.  

 Jill Nickels ^NEW!

 Gensler
 www.gensler.com

 Jill is well-versed in the harmony of brand identity, architecture, interiors, and technology, and leveraging these attributes to meet strategic and financial goals. As Gensler’s Firmwide Digital Experience Design leader, a testament to her deep experience with the symbiosis of the physical and digital world. She orchestrates multi-disciplinary teams to meet each client’s unique goals. Jill’s understanding of the design process combined with her interest in innovation and brand experience enable her to help companies create high value impact through design. She has over 20 years of experience developing brands and bringing them to life in the built environment. Her comprehensive understanding of the importance of storytelling help her position brands with a strong voice and point-of-view.

 Harold Oehler 

 Lazydays
www.lazydays.com

Harold Oehler is General Counsel of Lazydays RV. Lazydays has six dealerships in four states. Harold handles all of the company’s legal matters and litigation. He has been General Counsel of Lazydays for 19 years. Prior to coming to Lazydays, Harold was a trial lawyer for nearly 10 years. His practice focused on defending automobile and RV dealers, manufacturers and finance companies. He represented over a dozen RV and auto dealerships across Florida, including Lazydays. Harold holds a degree from both the University of South Florida and the University of Florida College of Law.

 Martin Onken

 Expedition Motor Homes, Inc.
www.expeditionmotorhomes.com

Martin Onken is the President of Expedition Motor Homes in southern California. In addition to leading and managing the dealership, he also trains and consults third parties to open and operate successful RV rental dealerships and departments. Martin has presented at the RVDA convention/expo in previous years, primarily focusing on rental specific education.  

John Peak ^NEW!

 Wells Fargo Commercial Distribution Finance (CDF)
 www.cdf.wf.com

 John Peak is the Senior Vice President, Business Development and Global Capital Markets Leader for Wells Fargo Commercial Distribution Finance (CDF). In his role, he works with the commercial and risk teams to create financing solutions that enhance cash flow and drive growth for middle market and/or publicly traded companies. He leads strategic decisions for acquisitions/divestitures and helps develop innovative financial customer solutions. He heads Wells Fargo Commercial Distribution Finance (CDF)‘s participation team. He is also the resident CDF expert in joint ventures sitting on the Polaris Acceptance (over 20 Years) and Brunswick Acceptance (over 15 years) boards since inception. He is also responsible for selling bonds, Rating Agency and Investor relations, SEC compliance, reporting and maintaining the GEDFMNT public securitization.

  Kelly Pinkerton ^NEW!

 KPA
 www.kpa.com

 Kelly Pinkerton is KPA’s Sales Engineer where her skills and experience allow her to focus on finding the most effective solutions for clients to reduce risk, increase compliance, and improve overall efficiency across their organization. Her time from 2001-2007 serving as an Automated Logistics Specialist for the U.S. Army and tour in Tikrit, Iraq from 2003-2005 were just the start of a career dedicated to accountability, resourcefulness, and teamwork. With over ten years’ experience in a high demand banking environment as a Payroll Manager and HR expert utilizing HRIS systems, Kelly understands company’s day-to-day needs, as well as, strategic goal attainment. Not only has she utilized HRIS systems, she has had the pleasure of implementing HRIS systems with KPA and she holds a degree in Organizational Leadership and Business. 

 Leslie Pujo

 Plave Koch, PLC
 www.plavekoch.com

Leslie Pujo is a Partner at Plave Koch PLC in Reston, Virginia. Pujo’s practice focuses on two primary areas – vehicle rental/mobility law and franchise law. Pujo is a frequent speaker on vehicle rental and mobility issues. Before joining Plave Koch, Pujo was a partner with LaPlaca Pujo, P.C. in Rockville, Maryland, in-house counsel for a major hotel franchisor and an associate at a leading Washington, DC law firm.

 Michael Rees

 A World of Training
  www.aworldoftraining.com

Michael Rees, as President of A World of Training, is a hands-on, results-oriented leader with a comprehensive successful background in RV and automobile sales, management, training and overall dealership operations. Working all aspects of management (F&I, Sales, GSM and General Manager), he moved back to England and became a Partner in a new and used car dealership, taking it to #1 in the nation. Since returning to the U.S. in 2000, he has been dedicated to training others to succeed, and has helped hundreds of dealers nationwide to become more successful themselves. Michael has written several articles for magazines such as Auto Dealer Monthly, RV Executive Today and RV Business. He is also a regular workshop speaker at the annual RVDA and various State conventions – he invariably speaks to a full house due to his captivating topics and lively presentation style.

Lindsay Shearon  ^NEW!

 Dealer OMG
 www.dealeromg.com

Lindsay's professional career began in traditional media but quickly migrated over to social media when she experienced the trackable, hyper-targeted capabilities it offers. Her focus in the automotive industry has given her a deep understanding of the needs of a dealership and how to converge them with a social media strategy that is unique to your target audience in your city. 

 Paul Sheldon

 Protective Asset Protection

 www.protectiveassetprotection.com

Since 1992, Paul has conducted hundreds of workshops, seminars and training sessions for dealers across the country with two major goals; increase performance results and improve overall customer experience. Working with dealers in the areas of F&I, sales and customer service through many changing economies and customer cultures gives him the ability to help dealers adapt and prosper in any environment. Paul has been a presented at RVDA in 2016 and 2017 and previously for NADA, Toyota Financial Services as well as multiple dealer groups and national meetings. Currently, Paul serves as the lead trainer for Protective in the RV, Marine, and Powersports industries in addition to working with dealers and field representatives on a day-to-day basis. This mix of assignments allows him to stay current, relevant and up to date with our ever-changing marketplace. 

 Jered Sobel

 Sobel University
  www.sobeluniversity.com

Jered Sobel is Vice President of Sobel University an exclusive RV sales and management training company. At the last RVIA meeting, Jered received the 40 under 40 award for achievement in the RV industry. In just under five years, Jered has built a following of over 500 viewers consisting of RV dealers and employees on his RV Monthly Training Webinar. Monthly, Jered holds five-day courses speaking to groups of 40 to 120 RV sales department top producers. Jered also works one on one with RV Dealership personnel as well as with sales teams. You will also see Jered training in RV Dealerships live at least two weeks every month. Jered is known for designing the industry standard onboarding sales training manual. Jered identifies with the millennials as well as the most experienced RV professionals. Jered is published in RV trade publications monthly and is most appreciated for his insightful view of today’s consumer.

 John Spader

 Spader Business Management
  www.spader.com

Born and raised in South Dakota, John Spader serves as President of Spader Business Management. John is one of the primary instructors of the popular Total Management Workshop offered by his company, and presents various other workshops and seminars related to business management. He is the author of articles which have appeared in many industry journals. John has been invited to speak for groups including Recreation Vehicle Dealers Association of America, Marine Retailers Association of America, North American Equipment Dealers Association, Outdoor Power Equipment Institute, and many more. John has worked closely with individual businesses in a variety of industries located in several countries around the world as a small business management resource provider and Spader 20 Group facilitator. He has also consulted and worked with associations and manufacturers, always with the focus on the privately-owned business whose owners’ savings are on the line. 

 Brad Stanek

 The Stanek Group at Morgan Stanley
  www.stanekgroupmorganstanley.com

Brad has worked in the financial services industry since 1993, becoming an investment professional with Morgan Stanley in 2009 through a predecessor firm. Initially with Merrill Lynch, he came to Morgan Stanley to provide clients with a full range of financial services and investment advice from one of the largest firms on Wall Street. Brad is a Certified Financial Planner and is registered in all 50 states. His focus is on financial planning and exit planning for business owners in the RV, Appliance and Electronics, Power Sports and Outdoor Power Equipment industries. 

 D.J. Stringer ^NEW!

 Garage Composites
 www.garagecomposites.com

 
 With over 20 years in the Powersports/Marine and RV Industry, D.J. Stringer has experienced the success that comes with simple dedication to a structured Sales and F&I process proven to work in the real-world day-to-day dealership environment regardless of the brand or the size of the store.  D.J. has held every position from porter to Dealer Principal, and almost every one of them in-between, but one of his favorite positions is that of dealer educator (or what some people call a “trainer/consultant”).  D.J. now spends most of his time in dealerships doing training, on stages giving Sales and F&I presentations, and moderating 20 Clubs, but when he has some free time, you’ll find him skydiving at Drop Zones across the country or out SCUBA diving in South Florida.

Scott Stropkai

Statistical Surveys
www.statisticalsurveys.com

Scott Stropkai has been with Statistical Surveys since 2007.  During his time the company has enhanced its offerings, improved data efficiencies and continues to use technology to enhance the end customer’s experience.  Scott is a regular speaker at industry events and his work can be seen in numerous publications.  Before joining Statistical Surveys, Scott worked in the financial/banking field and was an elementary school teacher.  Scott holds an MBA from Western Michigan University and a BS in Education from West Virginia University.

 Jane Warner

 Bank of the West
 www.bankofthewest.com

 With over 15 years of experience working with ultra-high-net-worth individuals and families, and with degrees in psychology, education and law, Jane Warner brings extraordinary skill to clients’ wealth planning process, evaluating specific planning needs and building out integrative solutions. Before joining Bank of the West, Jane was a Senior Wealth/Business Succession Strategist for Wells Fargo. She also held positions as a Planning Specialist at Highland Capital Brokerage and Marsh McLennan Private Client Services. Jane has been speaking at events across the country on wealth transfer and business planning for many years. Before entering the institutional wealth planning environment, she was in private law practice. 

 Joe Zueger

 Workplace IT Management
 www.workplace-it.com

Joe Zueger is the President of Workplace IT Management in Sioux Falls, a company he founded in 1997 to provide enterprise-level IT services to small businesses.  Workplace has a staff of 35 full time employees providing IT Management Services to hundreds of businesses and thousands of users in various industries, including RV dealerships, across North America.  Prior to founding Workplace, Joe Worked as a IT Consulting Manager for Andersen Consulting (now Accenture) in the Twin Cities for 7 years, specializing in State Government Systems development. Joe is leading Workplace’s evolution from a tactical partner to small business to an organization that helps clients understand and manage IT-based operational risk.