Service Scheduling and Workflow Best Practices
Wednesday, November 13
2:00 - 3:00 p.m.
, VRZ Consulting
We know that “service sells time” but our shops ability to effectively schedule that time is the foundation for maximizing efficiency. Effective scheduling doesn’t have to cost a lot of money, take a lot of time, or be complicated. This session will look at what straightforward best practices are within your control for scheduling repairs, maintenance, sales units and tracking workflow. Whether your shop needs to start from square one with creating a scheduling process or just needs some small improvements in your existing scheduling, this workshop will help you fine-tune your ability to make time tangible for improved profitability and shorter repair cycle times.
During this workshop, attendees will learn:
- Key elements of scheduling
- How to evaluate what your shop is currently doing
- Best practices for improving your scheduling process