Fixed Operations Employees Selling RVs
Wednesday, November 13
10:15 - 11:15 a.m.
, A World of Training
Too many times we overlook how impactful our "fixed operation's employees" can be, when selling a potential customer, a new or pre-owned RV at our dealership!! In this interactive workshop, David will discuss how to engage and get the most out of your fixed operation's employees, when it comes to a potential real-life customer on the showroom floor as well as enhancing customer repeat and referral business!! David will discuss and demonstrate these opportunities with specific processes that will enhance our customer's purchasing decision to do business at your dealership!!
During this workshop, attendees will learn:
- Sales and service tour process
- Proper active delivery process/driving Google reviews for repeat and referral business
- Customer, delivery coordinator and service advisor intro