Table of Contents
10 New Online Course for RV Service Managers Offered By RV Learning Center
This addition to the RV Learning Center's offerings provides interactive, user-friendly training for dealership professionals in fixed operations.
14 A Special Q&A with Pat Kennedy of NCM Sioux Falls
In this special Q&A, RVDA’s Patrick Calpin catches up with Kennedy for an update on NCM activities and gets his take on dealer financial performance in 2025.
25 RVDA Launches Dealer Satisfaction Index (DSI) Survey
This is the 31st year RVDA has conducted the DSI survey and is one of the tools the association uses to improve dealer-manufacturer relations. Dealers have until September 10 to complete the survey.
30 Additional Sessions Added to Vendor Training +Plus Schedule at 2025 RVDA Convention/Expo
Vendor Training +Plus sessions offer dealership professionals the opportunity to explore the latest innovations, products, and services from top industry providers.
ALSO
12 RV Learning Center’s Karin Van Duyse Retires, Leaves Lasting Impact on Professional Development for RV Dealers
18 Culture Is Moving – Are You Leading It or Along for the Ride?
22 Popcorn Thinking In A Potato Chip World
24 RVs Move America Week Hits D.C.
25 Lightspeed DMS Expands VIN Decoding Capabilities
28 RVs Included in Great American Road Trip Campaign
29 RVDA Board Reaffirms Support of RVIA’s Voluntary Best Practice on Model Year Introduction; Approves FY26 Program Plan and Budget