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The Convention Room Block is Sold Out
The RVDA room block is sold out. However, rooms may still be available at market rates at both Bally's and Paris, but they might not last long. Book rooms online or over the phone. 

Ethics for the RV Professional Workshop Will Offer Practical and Relevant Lessons

Presenter Bill Koster holds both an 
MBA and a PhD.
His doctoral dissertation focused on workplace ethics and employee loyalty.
“Ethics for the RV Professional” will be presented as a one hour workshop in the F&I Track on Wednesday, Nov. 4 at the 2015 RV Dealers International Convention Expo. Bill Koster, VP of Specialty Products for Protective Asset Protection will present the topic. 

Up to 75 percent of people will witness at least one unethical act among their colleagues this year; however, fewer than 25 percent will report the violation. According to Koster, whose PhD dissertation focused on ethics in the workplace, that statistic should drive dealerships to pursue educating their staffs about ethical behavior and to begin shaping an ethical culture in their workplace. In addition to his PhD, Koster holds an MBA and is an adjunct college business professor.

The workshop will take place Wednesday, Nov. 4 from 9:00 – 10:00 a.m. and Koster promises to keep it practical and actionable. “The problem with a workshop of this duration,” according to Koster, “is condensing the amount of material needed to be covered. The last thing I want to do is to bore people with various ethical theories. I want attendees to be able to leave with some very practical information they can utilize immediately.” 

Koster will explain practical measures an organization can implement to instantly create a stronger ethical culture. Key topics to be covered in the workshop include: 
Importance of Business Ethics
Ethical Issue Awareness
Personal Value Assessment
Why Good People Make Bad Choices
An Ethical Decision-Making Process
Developing an Ethical Culture and Program

The workshop is offered in the F&I track, but the topic should be of interest to everyone in the dealership.

“Trust is vital to establishing and sustaining relationships with employees, vendors and customers, especially in our industry,” Koster said. “We need to do a better job of finding, hiring, training and maintaining high quality and ethical employees.” There is a significant amount of empirical evidence to support strong ethical environments lead to greater customer satisfaction, customer trust, employee retention, employee commitment and greater financial performance. 

“If we don’t do a better job of policing ourselves, the more government will intervene. Sarbanes-Oxley (SOX) and the Dodd-Frank Wall Street Reform and Consumer Protection Act are recent examples of the government stepping in to address breaches of business ethics. 

RV Dealers Convention/Expo Keynoter Scott McKain
Will Help Dealers to Stand Out Among Competitors

(Fairfax, VA) When being great isn’t good enough, learn to take the next step to get your business noticed. Dealers attending the 2015 RV Dealers International Convention/Expo, Nov. 2-6 in Las Vegas will learn strategies to get their business to stand out in a crowded field of competitors. Keynote speaker Scott McKain will share proven methods for organizations and individuals to avoid uniformity and sameness—the primary killers of businesses and careers—during his address to North America’s top RV dealers on Nov 3.

McKain specializes in business differentiation. An internationally acclaimed speaker and business author, his recent book, "Create Distinction: What to Do When 'Great' Isn't Good Enough to Grow Your Business" was named one of the “Top Ten Business Books of the Year” by several news organizations.  His focus on helping business owners to find what makes them different and then to use that to advantage is allowing entrepreneurs to establish superiority—and prosper.


Dealership staff can meet face-to-face with any of more than 100 vendors, suppliers, and manufacturers in the exhibit hall.


We'll be at the Center of the Action, Bally's on the Las Vegas Strip, with room blocks at both Bally's and Paris.


The Convention/Expo Committee chooses only the most dynamic presenters and hottest topics affecting your business.