The Go RVing Dealer tie-in program is back in 2019 and ready to help you set the stage for a successful year!
Contains over 95 Thought Provoking Titles
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10 New Class Cs and Brighter Interiors Highlight the Season’s Intros
Retail sales of Class Cs were up
three percent during the first seven months of 2018, and several
manufacturers hope to continue that trend with attractive new models,
many on diesel chassis.
12 Are You Listening?
Customers will tell you everything you need to know to sell them a new RV, but only if you listen.
14 F&I Means Fun and Inspiration
Here’s how to make selling F&I products easier and more effective. Hint: Use stories.
16 5 Things YOU Can Do about the Tech Shortage
Qualified RV technicians are like snow shovels
right before a blizzard--there’s a limited supply, and everyone wants
them. What if you could increase the supply?
18 2018 RV Dealers Convention/Expo Updates
Plan your daily schedule ahead of time to get
the most from your convention experience. Use the Agenda-At-A-Glance and
event matrix in this issue, or visit www.rvda.org/convention.
26 The Normalization of Deviance is Affecting Your Bottom Line
Don’t let employees call the shots at your dealership. Manage them consistently so deviant behavior doesn’t become the norm.
28 Your Sexual Harassment Questions Answered
Sexual harassment at the workplace is a hot
issue for employers and was the topic of a recent webinar hosted by the
RV Learning Center and strategic partner KPA. Here are some of the
questions raised by webinar participants and the responses from attorney
Alec Beck at FordHarrison.
27 Registration Now Open for RVX: The RV Experience