06A-Service Writer/Advisor Learning Guide - Complete Set
06A-Service Writer/Advisor Learning Guide - Complete Set
The Learning Guide gives RV service writers/advisors a good overall understanding of the position so they can communicate effectively with customers and technicians. The principle-based guide provides the basis of knowledge required for service writers/advisors to do their jobs better and prepare for certification.

The Complete Service Writer/Advisor Learning Guide consists of six sections:
1. Satisfy Customer Requirements
2. Coordinate Customer Appointments
3. Maintain Daily Operations
4. Coordinate Technician Workload
5. Coordinate With Other Departments
6. Pursue Professional Development
Individual sections are also available for purchase.
Discounted member price: 299.00
You could save: 28.8%