Warranty Administrator Learning Guide

The service team members tasked with administrating warranty work are the main connection between your service department and the manufacturer’s warranty department. They are key to demonstrating how well your products are backed. The guides for warranty administrator help increase knowledge, skills, and prepare for the certification exam.

   Topics include:
 Section A - Process Open/Closed Repair Orders
 Section B - Process Warranty Claims Parts and Payments
 Section C - Maintain Customer and Manufacturer Relations
 Section D - Perform Administrative Activities
 Section E - Pursue Training and Professional Development

Full set (Sections A-E):
Individual Sections:


$249.00 member / $349.00 non-member
$59.95 member / $85.95 non-member

Sample Learning Guide


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