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Parts Specialist Online Course *This course will not certify you as a Parts Specialist* Ready to enroll yourself in the course? Click Add to Your Cart (below) Ready to enroll someone else in the course? Email [email protected] or call (703) 591-7130, ext. 107. ALREADY ENROLLED in the course? Click here to log in. Available... Details
Parts Manager Online Course *This course will not certify you as a Parts Manager* Ready to enroll yourself in the course? Click Add to Your Cart (below) Ready to enroll someone else in the course? Email [email protected] or call (703) 591-7130, ext. 107. ALREADY ENROLLED in the course? Click here to log in. Top... Details
Service Manager Online Course *This course will not certify you as a Service Manager* Cost: $150. Course Description: The fourteen-module course covers topics related to service management, including managing service department workflow, providing customer service, generating service department revenue, reviewing administrative reports, managing service personnel, training service department staff, promoting public relations, and performing... Details
Warranty Administrator Online Course *This course will not certify you as a Warranty Administrator* Cost: $150. Course Description: The eleven-module course covers topics related to warranty administration, including processing repair orders, handling warranty claims and parts, managing payments, maintaining customer and manufacturer/supplier relations, checking in new units. Multiple sections focus on processing and closing repair orders, emphasizing... Details
Service Writer/Advisor Online Course *This course will not certify you as a Service Writer/Advisor* Cost: $150. Course Description: The course covers 43 key competency areas and provides front-line people with the knowledge required to meet and exceed customer and dealership expectations on a day-to-day basis. Content offers the best and brightest ideas from RV industry service experts with instruction on: Building trust and... Details

Member Discounted JD Power Products

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J.D. Power RV Connect CONNECT - Values for a range of recreation vehicles, including truck campers, motorhomes, travel trailers, fifth wheels, park models and camping trailers. Subscribe now and receive unlimited access to the industry standard for used recreation vehicle values from any web-enabled device. Eliminate Customer Doubt Create custom, printable window stickers with your own company logo Boost consumer confidence with J.D. Power's independent third party values and... Details
J.D. Power MarketValues Specialty Vehicle App J.D. Power MarketValues Specialty Vehicle App for Recreational Vehicles - combines the power of the Valuation Guide and the CONNECT in one easy to use mobile app. Values You Need In The Palm Of Your Hand By bringing together our industry leading CONNECT and printed guidebook data in one easy-to-use application, A one year subscription to the J.D. Power MarketValues Mobile App ensures you always have the up-to-date values you need whenever and wherever you... Details
J.D. Power RV Appraisal Guide Book Valuation Guide - an essential set of tools for dealers needing to determine the used Trade-in and Retail market value for all types and categories of RVs. Trusted values to help you make the right decisions The precision, breadth and timeliness of our values can help you in every aspect of your business, from making the right decisions at auction to appraising customer trade-ins, setting competitive asking prices, and generating retail prices that help... Details

SMG Service Management Guide 12th

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05MD - Service Management Guide - 12th Edition The 12th Edition of the Service Management Guide, printed binder version, is published by the Mike Molino RV Learning Center. NOTE: A digital file suitable for import into third-party software is available from Spader/NCM. The latest version of this publication has been updated to parallel the service procedures most service personnel perform on a regular basis. The guide includes extensive updates to previous editions and features additional material provided by... Details
05MF - Service Mgmt Guide 12th Edition Manual + CD Includes both the printed/ indexed large three-ring binder Manual, and as a pdf document version on CD-ROM. NOTE: A digital file suitable for import into third-party software is available from Spader/NCM. The latest version of this publication has been updated to parallel the service procedures most service personnel perform on a regular basis. The guide includes extensive updates to previous editions and features additional material provided by dealers, service... Details
05ME - CD-ROM Service Mgmt Guide 12th Edition CD-ROM VERSION ONLYDoes not include the printed binder version NOTE: A digital file suitable for import into third-party software is available from Spader/NCM. The latest version of this publication has been updated to parallel the service procedures most service personnel perform on a regular basis. The guide includes extensive updates to previous editions and features additional material provided by dealers, service managers, technicians, and suppliers. The... Details

RV Damage Repair Estimator

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05MG - RV Damage Repair Estimator 4th Issue RV Damage Repair Estimator: A tool for consistent, data supported, claim estimates. The RV Damage Repair Estimator, 4th Edition More than ever, RV dealerships seek to increase efficiencies and service department revenue. A growing source of that revenue comes from insurance company reimbursements for collision, storm, and vandalism repair. Insurance providers have set policies that govern reimbursement of repair claims. It helps RV service departments and insurance... Details

05MG - RV Damage Repair Estimator 4th Issue

RV Damage Repair Estimator: A tool for consistent, data supported, claim estimates. The RV Damage Repair Estimator, 4th Edition

More than ever, RV dealerships seek to increase efficiencies and service department revenue. A growing source of that revenue comes from insurance company reimbursements for collision, storm, and vandalism repair. Insurance providers have set policies that govern reimbursement of repair claims. It helps RV service departments and insurance... Details

The Damage Repair Estimator On-Line, a New RV Service Department Resource, Now Available

The Damage Repair Estimator On-Line, enables users to create customized, detailed estimates of repairs, upload photos and documents, and is a centralized resource for average time and cost of making RV repairs and purchasing RV parts. The easy-to-navigate online system will help an RV service department to prepare consistent, data-supported, claim estimates for insurance companies and RV owners. Users will be able to create an accurate, itemized estimate using the software, while having the option to save all photos and supporting documents with the estimate using the ‘upload file’ feature. Dealers can sign-up for a free, no-obligation, 30‐day trial of The Damage Repair Estimator On-Line by calling (440) 336-0703 or by sending an email to [email protected]. After the trial, a monthly subscription fee recurs automatically until cancelled. For more information view our YouTube Video https://youtu.be/dy-RfF4pBRI

Download the Order form The Damage Repair Estimator On-Line

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