Online Courses Overview
Build a Team of Top Performers
Developed in partnership with The Ohio State University, these interactive, self-paced courses help RV service and parts personnel increase efficiency and reduce Repair Event Cycle Time (RECT).
Please Note: Completion of these courses provides a professional foundation and prepares students for certification; however, course completion does not grant certification.
Course Tracks & Key Skills
| Parts Specialist |
Parts Manager |
- Inventory & merchandising
- Sales & seasonal promotions
- Marketing parts & accessories
|
- Customer & human resources
- Financial resource management
|
| Service Writer/Advisor |
Service Manager |
- Appointment & workflow management
- Revenue generation & trust building
- Internal department coordination
|
- Workflow & personnel management
- Training, reporting, & PR
- Customer service excellence
|
| Warranty Administrator |
- Processing repair orders & claims
- Managing payments & manufacturer relations
- New unit check-in & admin tasks
|
Why Choose Our Online Training?
- Flexible Learning: Fully interactive with audio voice-over and progress checks.
- Comprehensive: Includes a timed final assessment to validate skills.
- Affordable: Only $150 per student, per course.
- Certification Prep: An ideal first step toward official RV Learning Center Certification.
Resources
📄 Download Parts Training Brochure (PDF)
📄 Download Service Writer/Advisor Brochure (PDF)