Randy Henrick

Mosaic Compliance Services, LLC
www.mosaic-compliance.com

Randy Henrick is an experienced vehicle dealer compliance and consumer credit attorney and consultant. He was the regulatory and compliance attorney for Dealertrack, Inc. for 12 years and authored all of Dealertrack's Compliance Guides. Randy also was the thought leader for Dealertrack's Compliance product and worked with numerous dealers and trade associations. Randy has over 30 years’ experience in consumer credit and compliance. Prior to working for Dealertrack, Randy worked for GE Capital, Citibank, MasterCard International, and Fleet Boston. Randy operates a consulting business for dealers that provides assistance with regulatory and compliance issues ranging from advertising and policy reviews to webinar-based training on sales, F&I, privacy, data security, and other topics. 

Compliance: Hot Topics in Compliance Today

Friday, November 9 
9:15 - 10:15 a.m.

Randy Henrick, Mosaic Compliance Services, LLC

This session will focus on hot current topics of primary interest and concern to RV dealers. Randy will discuss the Military Lending Act in light of the recent Department of Defense regulation that financing GAP or credit insurance takes the transaction out of the financing a secured vehicle exception and makes it subject to the MLA which precludes using a vehicle title as security. Randy will also discuss the implications of the "Me Too" movement on sexual harassment and the need for dealers to implement a comprehensive sexual training program including a zero tolerance policy on sexual harassment and a hostile workplace environment. Dealers can also expect to learn information on recent advertising enforcement actions by the FTC and the rules of the road for advertising in electronic media where the FTC has focused its attention in many recent advertising enforcement actions.

During this workshop, attendees will learn:

• Implications of selling GAP and credit insurance to MLA covered borrowers
• How to create a zero-tolerance policy on harassment and employee training program
• Key reasons why dealers need to be careful texting with consumers