Cost: $150. Course Description: The eleven-module course covers topics related to warranty administration, including processing repair orders, handling warranty claims and parts, managing payments, maintaining customer and manufacturer/supplier relations, checking in new units. Multiple sections focus on processing and closing repair orders, emphasizing customer service—a critical skill for top-performing fixed operations personnel. A... Details
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RV Warranty Administrator, Service Writer/Advisor and Service Manager Learning
Guides (CD ROM Version)
Developed by The Ohio State University Center on Education and Training for Employment (OSU/CETE), and RV
parts and service experts, the RV Learning Center's learning guides provide the information required for
dealership employees to excel in their jobs and prepare them for certification. The guides detail the knowledge
and skills that today's RV service... Details
|
RV Warranty Administrator, Service Writer/Advisor and Service Manager Learning
Guides
Developed by The Ohio State University Center on Education and Training for Employment (OSU/CETE), and RV
parts and service experts, the RV Learning Center's learning guides provide the information required for
dealership employees to excel in their jobs and prepare them for certification. The guides detail the knowledge
and skills that today's RV service... Details
|
New Website and New Look! - RV Fixed Operations Today (replaces RV Technician Today) is a subscribers-only resource for RV dealership professionals, including service managers, service writers/advisors, parts managers, parts specialists, and warranty administrators. This specially designed website offers technical articles, training videos, education resources, OEM recalls, and more.
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