RVDA’s Dealer Satisfaction Index (DSI) Survey Underway: Deadline is Friday, January 11th
(Fairfax, VA) – RVDA’s 25th Annual Dealers Satisfaction Index (DSI) survey is underway. The online version of the survey can be completed here.
The DSI is a confidential survey measuring the level of dealer satisfaction with the manufacturers in areas of vital interest to dealers, including: product reliability/quality; parts support; warranty support and sales support.
RVDA Quality Circle Awards – presented to the manufacturers/brands receiving the highest DSI ratings – will be presented during the RV Industry Association’s RVX: The RV Experience event in Salt Lake City, UT, March 12-14.