Warranty Administrator Online Course
Warranty Administrator Online Course
Cost: $150. Course Description: The eleven-module course covers topics related to warranty administration, including processing repair orders, handling warranty claims and parts, managing payments, maintaining customer and manufacturer/supplier relations, checking in new units. Multiple sections focus on processing and closing repair orders, emphasizing customer service—a critical skill for top-performing fixed operations personnel. A module-by-module content breakdown is here: Warranty Module Breakdown.

The course offers an interactive and user-friendly experience, complete with audio voice-overs and progress checks, and typically takes about 5 hours to complete.

How long do I have to complete the course: You may enroll anytime. The current course term is Dec 1, 2023 – December 31, 2024. The next course term is December 1, 2024 – December 31, 2025.

If I complete the course, will I be a certified Warranty Administrator? No. Completing the course will help experienced fixed operations personnel prepare for the RV Learning Center’s warranty administrator certification. Certification candidates must have at least 1 year of experience as a warranty administrator (or closely related experience), submit a certification application form with the $199 fee, and take and pass a timed, online exam. Details and an application form here: Certification Information.

Can I take this course if I’m already a certified Warranty Administrator? Yes, you may use this course once for CEU purposes. You will earn 5 CEUs toward recertification when you complete the course and provide the certificate of completion with your recertification application. A training log to record all of your CEUs is available here: Recertification Information.

CANCELLATIONS / REFUNDS / TRANSFERS / EXTENSIONS: This course is non-transferable. Refunds are only provided if the registrant submits a request in writing within 14 days of registration and proof of no access to the Learning Management System (LMS) has been confirmed. A $50 administrative fee will be applied. Course extensions are not available. You have until December 31, 2024 to complete the course and print a certificate of completion. Policies and fees are subject to change without notice.

Ready to enroll yourself in the course? Click Add to Your Cart (below).

Ready to enroll someone else in the course? Email info@rvda.org or call (703) 591-7130, ext. 107.

The price listed below does NOT include certification.