Table of Contents
14 Where to Spend Your Dealership’s Ad Dollars
10 Dealer Satisfaction with Performance of Towable RV Manufacturers Improves
Dealers who responded to RVDA’s 25th DSI survey say towables manufacturers have improved somewhat, and motorhome manufacturers have declined a bit.
12 Latest Data on RV Customer Satisfaction with Dealership Sales and Service Performance
Customers might give their dealerships high marks, but that doesn’t mean they’ll actively promote it and refer it to others.
After conducting a small survey of RV retailers, the author was surprised to find how some of them allot their ad dollars. He discusses which outlets are good buys and which aren’t.
16 Camping’s Popularity Grows Across all Demographics
Camping has become “the new cultural melting pot of North America” as its popularity continues to grow across all demographic groups and generations, says the 2019 North American Camping Report. The annual study shows more than a million new households tried camping in 2018, and that individuals intend to camp even more this year than last.
20 How to Prepare to Exit Your Business
You’ve devoted your life to building your dealership—don’t let it fall apart when you retire. Have an exit plan, not just walking papers.
22 Technician Wins Second “Top Tech Challenge” and Pockets a Total of $20,000
Brandon Galbreath of D&N RV Service in Guntersville, AL, has set a high standard for RV technicians. He’s won RVIA’s live, timed repair challenge two years in a row. (Don’t worry, though; he says he’s bowing out of the competition next year.)
22 Go RVing Is a Sponsor of Highly Anticipated “Toy Story 4” Movie