April 2019 Issue of RV Executive Today

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Table of Contents 

10   Travel Trailer, Fifth Wheel Retail Sales Grew at a Slower Pace Last Year
Sales of the two highest-volume products grew by smaller but still healthy amounts, according to Statistical Surveys Inc.

12  Forest River and Keystone Slip Slightly in Market Share, Retain Top Travel Trailers Spots
The two leaders each gave up a bit of the market but still lead the pack in travel trailer sales.

14  Jay Flight Continues as Most Popular Travel Trailer Brand, Montana Is Most Popular Fifth Wheel
Jay Flight was Thor Industries’ only travel trailer brand to crack the top five last year.

16    Inventory Reductions Are Coming, but Dealers Remain Positive About 2019
Half of U.S. and Canadian dealers plan to lower their inventories, but they retain a positive outlook for 2019, according to the latest dealer sentiment survey. 

22  Don’t Blame the F&I Manager!
The most skilled F&I person in the world faces an uphill battle when the dealership has a bad -- or nonexistent -- F&I philosophy.

23  Sell F&I Customers with Stories
Real-life stories of dealership customers who benefited from buying protective products will resonate more than mere explanations of product features.

24   Get an Expert to Sell Those Hot Dogs, Er, F&I Products
Maybe your F&I department needs some outside help to boost profits.

20   RVDA Presents Annual Quality Circle Awards to 12 Manufacturers
25   Boosting Participation in the Dealership’s 401(k) 
26  Quarterly List of Certified/Recertified Dealership Employees
28   Interview with Certified Parts Specialist Samantha Knapp