Get Them All - Whether They Click or Call!
Wednesday, November 7
9:00 - 10:00 a.m.
Joe Verde Sales & Management Training, Inc.
Here’s a plan to turn more of your internet leads into deliveries. Buyers are spending more time doing online research and are better informed than ever before, which is generating more quality internet and phone leads. We will discuss how to work with these leads to set more appointments to increase your show ratio, so you can deliver more units every month. First, we'll cover how to use text, email and other smartphone features to more effectively set and confirm appointments that show, with prospects who are ready to buy now. We'll go over easy steps on how to transition more of your internet leads from emails into phone conversations. Once you're on the phone with the customer, the odds of setting an appointment increase to 60%. Next, we'll describe 12 simple ways to create that 'sense of urgency' in the prospect’s mind for them to come in now, whether they initially contacted you by email or phone. Finally, we'll break down 2 easy word tracks to 'anchor' the appointment and get more prospects to show, which will increase your odds of making the sale.
During this workshop, attendees will learn:
- How to change the mindset of your salespeople to get customers into the dealership quickly
- Effective ways to use text, email and other smartphone features more effectively
- 12 simple ways to create that ‘sense of urgency’ in your prospect’s mind on every call or lead