Compliance: The Current Legal Landscape and How it Applies to You
Friday, November 11
9:15 a.m. - 10:15 a.m.
Keeping up with current trends in the compliance arena is quite a challenge. As the rules of the road change, it is necessary to actively manage risk for your dealership from advertising to customer delivery and beyond. We will be discussing the content in the general flow of how a customer would interact with you to purchase an RV. For example, we will talk about advertising, then sales, then F&I, etc.
After attending this program, you will be able to:
- Understand the components of deception in UDAP and how they relate to dealership advertising
- Recognize how ECOA and GLB impact your business
- Analyze dealership processes to determine if they comply with UDAP, ECOA and GLB
- Identify topics that are high on the compliance radar this very moment.