Turning Customer Craziness into Sales
Thursday, November 9
10:15 - 11:15 a.m.
Cahan & Company
Understanding the psychology of what people respond to will help you give customers what they want. What gets people to buy from you instead of your neighbor or the big box down the street? How and why people buy starts with the experience they feel when they see your store. Learn how to increase the positive experiences for your customers using the knowledge of how they shop, how they’d prefer to shop and what simple, affordable and small things you can do right now to increase your sales and your customers positive perceptions of your store.
During this workshop, attendees will learn:
- How customers prefer to shop and how you can make that happen in your stores
- The No-no’s that turn people off from shopping you more than once
- Everyday attitudes that can make or break your RV business