Society of Certified RV Professionals Reception
"Promoting Our Certified Professionals at the Time of Delivery"

Presented by: David Foco, A World of Training
Monday, November 5, 2018
5:15 - 6:30 p.m.

 
During this invaluable presentation, David will focus and demonstrate the importance of promoting our certified professionals during the “customer delivery process”. The fixed operations   employees hard work and determination to become “differently better” through training and certification needs to be showcased and praised amid the dealership’s customer base. David will briefly discuss and demonstrate how to promote this opportunity back in your dealership. In addition, David will suggest some fun ideas to get these certified employees involved in   promoting the Leaders of the Society of Certified Professionals to other dealership employees or even possibly the employees circle of influence!


Meet David:

David T. Foco is a dynamic, competitive management professional with over 35 years’ experience in the retail/commercial automotive and RV industry.  David is an imaginative, innovative individual with prove management, sales, service, advertising, marketing, training and new business development skills. A history of significant profit, volume and customer satisfaction achievements, which illustrates the ability to combine cost control, revenue growth and process improvements through effective staff training and motivation has been David’s success. For many years, he has been dedicated to training others to succeed, and has helped hundreds of employees nationwide to become more successful themselves.  David became vice president for A World of Training in 2008. David works in dealerships helping dealers increase their business through effective communication, enhanced processes, effective hands on training, and an intense work ethic.  David has written articles for magazines such as RVPro and RV Executive Today.  He has been invited to speak at 20 group meetings as well as dealership sales and service meetings.  David’s energy and enthusiasm and light-hearted approach, is a trait that continues his relationship with everyone/dealership he meets.

The society reception is from 5:15 p.m. until 6:30 p.m. Location TBA

David will also present "Driving Shop Efficiency with Process, Procedure & Communication" in the Fixed Operations Track on Wednesday, November 7 from 3:15 - 4:15 p.m. 


Not registered for the convention yet? REGISTER now! The society reception is open to all attendees!