Missed a session? Workshop presentation materials are posted below. Check back as final presentations and handouts are still being provided to RVDA. Note: many speakers decline to offer their materials online. 


SPECIAL SESSION: SUPER LAWYERS
Flying in Formation: Partnering with Your Manufacturer

SOCIAL MEDIA/EMARKETING/BDC Track
What Is Your Lead Handling Process Costing You?
Meaghan Cooper, Dealership Toolkit

SALES and RENTAL Tracks
ROI to ROE: Identifying the Factors of A Great Experience and Measuring the Impact
Jill Nickels, Gensler

How to Build Your Brand
Jill Nickels, Gensler

DEALER/GM Track
Weed at Work Creates “High” Stakes for Employers Dealing with Evolving Cannabis Laws: Are Employers Ready?  
Kelly Pinkerton, KPA

Can’t We All Just Get Along? Owners, Management, Employees and “Family”: Dynamics, Dysfunction and Doing What It Takes to Keep the Business in the Family  
Jane Warner, Bank of the West

COMPLIANCE 
Cannabis Compliance and Everything In Between: Hot Topics in HR Compliance
Kelly Pinkerton, KPA

FIXED OPERATIONS Track 
Service, It's Time to Think What's Right  
Maxwell Materne, Garage Composites

What an @$$! Dealing with Unreasonable Customers   
Maxwell Materne, Garage Composites

Increasing Your Labor with Process, Not Prayer   
Maxwell Materne, Garage Composites

F&I Track
F&I 2020 - A Clear Vision for the Future of F&I
Paul Sheldon, Protective

RENTAL Track
The Rise of the RV Renter: Tapping into the Newest RV Revenue Stream
Paige Bouma
, RV Trader
Additional Resources

Coming soon from the following tracks!

SALES Track