10th Edition Service Management Guide (Flat
The expanded Service Management Guide
(flat rate manual) offers over 100 pages of average work unit times for
the most basic service functions performed by competent RV
- The 10th Edition of the Service Management Guide offers
extensive updates and additions provided by dealers, service managers,
- It also offers all new Service Check Sheets that provide a valuable
reference for service managers and technicians.
- It is a great tool for the service department when working with
extended service contracts.
The RV Learning Center offers the Service Management
Guide (SMG) in two formats -- printed and indexed in a large
three-ring binder, and as a pdf document on CD-ROM. A digital file of
the SMG, suitable for input into third-party software systems,
is available for purchase from
Spader® Business Management. The SMG is bundled
with the Spader® Business Management flat rate manual.
We suggest you confirm which edition of the SMG is available in the
digital format when ordering.
The Service Management Guide is designed to provide
reasonable guidance relative to the time required for competent
technicians to complete assigned tasks. It is an important part of the
service management system, but it is not intended to be the sole
determinant of prices or rates charged in that sale of service.
Manual or CD-ROM: RVDA Members
$164.95 Non-Members: $330.00
Manual and CD-ROM: RVDA Members $275.00
© 2009, The RV Learning Center, 100+ pp.,
8.5 x 11 manual or standard CD-ROM
View the Table of Contents for this publication.