RVDA Endorsed Products & Services
(as of 2/2013)

These companies offer business products and services for RVDA members that have been reviewed and endorsed by the RVDA Board of Directors. RVDA members can find more information about these products and services at www.rvda.org.

Credit Card Processing
Bank of America Merchant Services
https://rvdealer.bankofamerica.com
jay.machamer@bankofamericamerchant.com
(678) 784 - 0567
Bank of America Merchant Services offers RVDA members an annual savings averaging 10-to-15 percent on each Visa and MasterCard swipe transaction. Advanced equipment provides fast authorization, around-the-clock support, and improved funds availability for those with a depository relationship with the bank.

Disability Income Insurance/Paycheck Protection Benefits
American Fidelity Assurance Company
www.afadvantage.com
steve.bolinger@af-group.com
(877) 967-5748, Ext. 8699
Dealerships can provide disability insurance to provide security for a portion of an employee’s paycheck in the event they are unable to work due to a covered accident or illness.

Emergency Roadside and Technical Assistance
Coach-Net
http://nmca.com/partners/rv-dealers/request-info.aspx
dealersales@coach-net.com
(800) 863-6740
Coach-Net provides emergency roadside and technical assistance solutions to RV dealers throughout the U.S. and Canada and for many RV and chassis manufacturers, RV clubs, and customer membership groups. Coach-Net provides dedicated service using over 150 employees with advanced communications technology tools combined with an extensive database of more than 40,000 service providers. The company employs trained Customer Service Agents and RVDA-RVIA/ASE Master Certified Technical Service Agents.

Employee Testing
Caliper Corp.
www.caliperonline.com
rmannheimer@calipercorp.com
(609) 524-1214
For nearly a half-century, Caliper has consulted with over 25,000 companies on improving every aspect of their workforce—from hiring and selection to employee development and succession management. Starting with accurate, objective insights our consultants gain from our time-tested personality assessment, the Caliper Profile, we are able to help our clients reduce the high cost of turnover, help first-time managers excel and create solutions that are tailored, practical and adaptable. Whether you are looking to hire top performers, develop talent, build teams or transform your organization, we can help.

Extended Service Agreements
XtraRide RV Service Agreement Program
www.protective.com/dealerservicesrv.asp?id=204
buildprofits@protective.com
(800) 950-6060, Ext. 5738
The XtraRide RV Service Agreement Program is offered through the Asset Protection Division of Protective Life Insurance Company. The program has been exclusively endorsed by RVDA since 1992. The XtraRide programs and F&I solutions bring dealers increased profit opportunities while providing quality protection for their customers. Protective is dedicated to providing the RV industry with superior products and services given its ability to underwrite, administer, and market its own programs. Click Here to watch a video on the program.

Health Insurance
Mass Marketing Insurance Consultants, Inc. (MMIC)
http://www.mmicinsurance.com/RVDA/
quotes@mmicinsurance.com
(800) 349-1039
MMIC contracts nationally with a number of health insurance companies to provide a wide variety of benefits. MMIC creates a customized insurance program best suited for individual dealerships, rather than being limited to plans from one insurance company. Coverage is available to individual members and those firms with two or more employees. With group coverage, all active full-time employees including owners, partners, and officers are eligible. Spouse and dependent children under age 19 (23 if full-time student) are also eligible to apply. The cost of the coverage for the RVDA program may be paid in whole by the employer or shared with the employees. However, the employer's contribution must be at least 50% of the total cost.

Lead Qualifier Program
Customer Service Intelligence, Inc. (CSI)
www.tellcsi.com
bthompson@tellcsi.com
(800) 835-5274
Feedback from CSI’s Lead Qualifier program now is available online, around-the-clock, 7 days a week. Designated staff can immediately and conveniently access the new information daily. Go RVing, retail show, website and manufacturer’s leads are now more valuable and productive than ever. With the dynamic new Go RVing media campaign, dealers cannot afford to miss these leads.

Pre-owned RV Appraisal Guidance
N.A.D.A. Appraisal Guides & NADAguide.com
www.nada.com
lsims@nadaguides.com
(800) 966-6232, Ext. 235
The N.A.D.A. RV Appraisal Guide is an essential tool for dealers needing to determine the average market value for used RVs. A new online program, RV Connect, is also available that provides updated RV values, creates custom window stickers for both newer and older RVs, and more.  These products are all available at the RVDA “members only” rate.
Click Here to order now!

Propane and Propane Supplies
Suburban Propane
www.suburbanpropane.com
sholmes@suburbanpropane.com
(800) 643-7137
Suburban Propane offers discounts to RVDA members on propane along with attractive and safe equipment for refilling most any propane cylinder, 24-hour service, on-site training of dealership personnel, signage, and a periodic review of filling stations by experienced safety experts.

RVDA/Spader 20 Groups
Spader Business Management
www.spader.com
info@spader.com
(800) 772-3377
RVDA/Spader 20 Groups managed by Spader Business Management help dealers improve their management skills, recognize market trends, and solve problems. The groups include non-competing dealers who share experiences to develop best practices.

Shipping Discounts
PartnerShip offers the RVDA Discount Shipping Program
www.PartnerShip.com/79rvda
sales@PartnerShip.com
(800) 599-2902
The RVDA Discount Shipping Program, managed by PartnerShip, provides RVDA members with substantial shipping discounts. RVDA members who enroll in the free program will save on small package shipments with FedEx and less-than-truckload (LTL) freight shipments with UPS Freight and Con-way Freight. Shipping supplies are discounte, too. Visit www.PartnerShip.com/79rvda for more information and to enroll.